2626 Alexandria Pike
Highland Heights, KY 41076-1530
She's been my doctor for years. I feel so safe with her. Great personality.
Dr Chan is amazing! If I feel a little down when I get there, I am uplifted by her concern when I leave!
Great place to pick a doctor and go there
Always recommend Dr Chan to everyone. She is such a good doctor.
After years with Dr Miles, I was heartbroken when he retired and I had to choose a new physician, but I could not have chosen a better fit for me. Dr Chan is wonderful and I feel so safe in her care. She goes above in making sure all of my questions and concerns are met. Her team follows up to make sure I schedule any needed tests/appointments. She is wonderful!
I love my doctor she is very a doctor Vicky Chan
I know what my problems are & there were no decisions to be made at this time.
She looked at my hx - which is I get bronchitis every year. No - swab done - meds ordered -
Dr Chan always listens and shows care
Dr Chan and her staff are the very best.
I'm extremely satisfied with the care I receive from Dr Chan. She takes the time to listen to my concerns, explains things in a manner I can understand and reviews and keeps me up to date on vaccines and wellness procedures I need to have. She's easy to talk to.
Everyone was very professional and efficient and engaged me throughout
I love Dr Chan!!
I have been with Dr. Chan since we moved to the area in 2007 and consider ourselves fortunate to have as good of health provider as Dr. Chan.
Dr Chan is an excellent doctor. It is just very hard to get in to see her unless you schedule weeks or months in advance.
Nurse, Trish and Doctor Chan are both helpful, positive and knowledgeable!
Vicki Chan is wonderful.
Dr. Chan treats me like a friend. She is informative, positive, very good listener and observes my body language also. I consider her a friend. As a mother she understands what it means to have children no matter how old they are. She cares for the whole person.
I always tell everyone that Dr. Chan is the best Dr. At St. Elizabeth physicians
*Dr. Chan always listens to my concerns and takes time to discuss them - even if they are not related to the reason for the appointment at this visit.
Dr Chan is great!! I switched my primary care to her about 2 years ago because I remembered her helping me with an issue I had several years before that. She really listens and gets to the bottom of issues.
Dr. Chan is very kind and approachable. I like that she understands my HSA insurance and doesn't push extra testing because she realizes I would have to pay a high bill.
Can't say enough how Dr Chan takes care, In every way, of her patients. She goes above and beyond every visit to ensure nothing is missed. She is a wonderful provider.
Dr Chan had me come in after a tele-health visit because she was concerned that I might be having heart issues and I really appreciated her concern which I felt was above and beyond
Dr Chan always listens well in and makes sure she gets all the information she needs. There were various things I had to explain and she always makes sure I am participating regarding what she Is suggesting to help me.
*Dr. Chan always listens to my concerns & tries to have ways to solve them.
My appointment felt rushed. I did not feel that I all of my concerns were heard.
Dr. Chan was prepared and I left the office confident that she knew my recent social and medical history.
It was very good
Have been seeing Dr. Chan since she joined your group.
*Dr. Chan is always great in addressing my concerns and recommending treatment options.
Dr Chan is awesome, easy to talk to, she listens and makes you feel like you are important
They are the best
Dr. Chan is great.
Dr. Chan is always great. She always listens to my concerns, and I always feel better after seeing her.
Dr Vickie Chan listens to all your concerns and takes the time necessary!
This is the 2nd time I have felt discouraged when visiting St Eliz Physicians. I feel I know my body pretty well but don't feel I am being heard!
*Dr. Chan was awesome. She was so friendly, nice and knowledgeable. I actually enjoyed my visit.
Dr Chan is the best primary care physician I've ever had. Been a patient since 2007.
Dr Chan is knowledgeable and professional. I feel she shows interest in me as an individual.
Dr. Chan listens to what I say, and asks appropriate questions to get more info. She also explains things I don't completely understand.
*Doctor Vickie Chan was very good and takes her time with her patients.
Every doctor in Highlands Hts. St. Elizabeth will step up and take wonderful care of all patients.
Absolutely love Dr. Chan! She listens and doesn't try to push things you don't want or aren't ready for. She just lets you know that she's there for you when you need her. She has great advise as well.
I have been a patient of Dr. Chan since we moved here in 2007 and have been very pleased with her being out family doctor.
Always takes time & listens to my concerns helps resolve them.
I was a patient of Douglas Miles for many years and was sorry to loose him, but I am so happy with Dr Chan that I feel better about the change
*Dr. Chan is an absolutely outstanding physician - And I am a physician, so I would know!
I told *Dr. Chan that my mother-in-law was moving in with our family & asked her if she would accept her as a patient even though they were full she offered graciously to take her as a patient.
Listens to my concerns!
Dr.Chan was very concerned about my condition explained everything very well.
She and I were both on the same page. She explained everything so well she addressed all of my concerns.
Dr Chan was the one to detect my heart condition and if it wasn't for her I would not have made it past 53 years old, I am now 62 and have enjoyed all that time with my family.I follow everything Dr Chan ask me to due for my health.
*Dr. Chan is excellent, always takes her time w/patients & listens & cares.
I have recommended her to friends and family. Dr Chan is always above and beyond the best care. The only Dr I will see.
Never an issue Dr Chan and Trisha her nurse are wonderful.
Always cares for me.
She's was very thorough and listened to all my concerns!
Dr Chan is a great doctor.
*Dr. Chan is excellent.
I did not feel like she listened to me and my concerns.
Dr. Vickie Chan is stellar!
Always. Dr. Chan is a great and awesome Doctor
My wife and I have had Dr. Chan as our family physician since we moved to this area in 2007 and have been very pleased with her and her assistant Trish
Dr. Chan is exceptional!
Dr. Chan is excellent! She took her time with me. She listened to my concerns and didn't rush through my appointment at all. She was very thorough with her exam. She explained things to me very carefully and made sure she answered all of my questions. She is terrific!
Love Dr. Chan
The Patient Satisfaction Rating is an average of all responses to physician-related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Comments are also gathered and displayed in their entirety from the Press Ganey Patient Satisfaction Survey. Patients are de-identified for confidentiality and patient privacy. The comments are submitted by patients and do not necessarily reflect the views of St. Elizabeth Healthcare or St. Elizabeth Physicians. For more information, please visit stelizabethphysicians.com/reviews.
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