Nondiscrimination Notice and Foreign Language Assistance

Under Section 1557 of the Affordable Care Act (ACA), St. Elizabeth Physicians is required to post a notice of nondiscrimination and inform individuals with limited English proficiency of the availability of foreign language assistance services.

St. Elizabeth Physicians complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. St. Elizabeth Physicians does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

St. Elizabeth Physicians:

  • Provides free aids and services to people with disabilities to communicate efftively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as
    • Qualified interpreters
    • Information written in other languages

If you need these services, please contact the Compliance Officer, St. Elizabeth Physicians at 866-669-5124.

If you believe that St. Elizabeth Physicians has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:’

Compliance Officer
St. Elizabeth Physicians
1360 Dolwick Drive, Suite 200
Erlanger, Kentucky 41018
Phone: (866) 669-5124
Fax: (859) 344-5553
Email: SEPQualityandCompliance@stelizabeth.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at , or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019
TDD: 800-537-7697
Complaint forms are available at:
http://www.hhs.gov/ocr/office/file/index.html.

Foreign Language Assistance

Español (Spanish)

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia
lingüística. Llame al 1-866-669-5124.

繁體中文 (Chinese)

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-866-669-5124.

Deutsch (German)

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-866-669-5124.

Tiếng Việt (Vietnamese)

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.
Gọi số 1-866-669-5124.

ية ال عرب (Arabic)

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم
1-866-669-5124.

Srpsko-hrvatski (Serbo-Croatian)

OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam
besplatno. Nazovite 1-866-669-5124.

日本語 (Japanese)

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。
1-866-669-5124.

Français (French)

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés
gratuitement. Appelez le 1-866-669-5124.

한국어 (Korean)
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
1-866-669-5124.

Deitsch (Pennsylvania Dutch)
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus
Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call
1-866-669-5124.

नेपाली (Nepali) ध्

यान दिनुहोस्: तपार्इंले नेपाली बोल् नुहुन् छ भने तपार्इंको दनदतत भाषा सहायता सेवाहरू दनिःशुल् क रू पमा उपलब्ध छ । फोन गनुुहोस्
1-866-669-5124.

 

Cushite Oroomiffa (Oromo)

XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan
ala, ni argama. Bilbilaa 1-866-669-5124.

Русский (Russian)

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные
услуги перевода. Звоните 1-866-669-5124.

Tagalog (Tagalog – Filipino)

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng
tulong sa wika nang walang bayad. Tumawag sa 1-866-669-5124.

Ikirundi (Bantu – Kirundi)

ICITONDERWA: Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku
buntu. Woterefona 1-866-669-5124.

Nederlands (Dutch)

AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige
diensten. Bel 1-866-669-5124.

ਪੰਜਾਬੀ (Punjabi)

ਧਿਆਨ ਧਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਿੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਧ ਿੱ ਚ ਸਹਾਇਤਾ ਸੇ ਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਿ ਹੈ।
1-866-669-5124.

ह िं दी (Hindi) ध्

यान दें: यदद आप ह िं दी बोलते हैं तो आपके ललए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।
1-866-669-5124.

Italiano (Italian)

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di
assistenza linguistica gratuiti. Chiamare il numero 1-866-669-5124.

Українська (Ukrainian)

УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до
безкоштовної служби мовної підтримки. Телефонуйте за номером 1-866-669-5124.

Română (Romanian)

ATENȚIE: Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență
lingvistică, gratuit. Sunați la 1-866-669-5124.