Financial Assistance Financial Hardship Program Sponsored by St. Elizabeth Physicians, the Financial Hardship Program is designed for: Individuals and families having a remaining balance after their insurance has processed a claim, or Individuals and families who are uninsured. The goal of the Financial Hardship Program is to ensure that all individuals have the opportunity to receive medically necessary care, regardless of their ability to pay. If the patient’s family income is below 150% of the Federal Poverty Guidelines, this program may provide substantial relief from physician bills. To be eligible, patients must complete an application and provide the necessary documentation. Click here to be directed to our Patient Forms and Documents page to download the Financial Hardship Request Form. For assistance with our Financial Hardship Program, please call (859) 344-5555 or toll-free at (877) 687-3303. Monday – Thursday: 8 a.m. to 5:30 p.m. Friday: 8 a.m. to 4 p.m. Assistance For Uninsured Patients Our Financial Counselor utilizes a social service approach to assisting uninsured patients with securing insurance and/or funding through federal and state agencies (i.e.: Department of Social Security, Medicare, Medicaid, Kynect, etc.). We can help the patient navigate the application process either by phone or in-person interviews. If you are uninsured and wish to discuss your options for obtaining insurance, please call (859) 905-3961 or toll free at (855) 209-6394. Monday – Thursday: 9 a.m. to 5 p.m. Friday: 9 a.m. to 4 p.m. Uninsured Discount Program For uninsured patients who do not qualify for either of the programs above or other discounts, we offer a self-pay discount for physician bills. For questions regarding the self-pay discount, please call (859) 344-5555 or toll-free at (877) 687-3303. Monday – Thursday: 8 a.m. to 5:30 p.m. Friday: 8 a.m. to 4 p.m .